Category Archives: Pin

Conversation Conservative

Posted on October 5, 2011 by David

Do you talk about conservation? In other words, are you having a conversation about conservation? Or are you doing something about it? On our recent trip to the Walt Disney World, we stayed at the beautiful Animal Kingdom Lodge. One … Continue reading →

Posted in Animal Kingdom Lodge, Basics, Cast Member, Customer Service, Disney, Exceed Expectations, Guest, Impactful, Pin, Relationship, Service | 3 Comments

"It’s kind of fun to do the impossible."

Posted on December 20, 2009 by David

I put it in quotes for a reason. It’s a quote from Walt Disney. I recently participated in the Disney Approach to Leadership Excellence program at the Walt Disney World’s Beach Club Resort. One of the facilitators of the program … Continue reading →

Posted in Disney Institute, Excellence, Leadership, Pin, Walt Disney World | 6 Comments