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Meta
Category Archives: Quality Service
How far would I travel?
Inviting atmosphere. Quality service. Great people. These are phrases you hear when consumers are asked about why they shop at a particular store that might not be the closest or most convenient location for them. How far would you go … Continue reading
Put it out there for everyone to see
And stand behind it. What kind of promises do you make to your customers? If you don’t put it on the wall, will they know by your actions? Have a great Saturday! PS. 1.18 mile run this morning in the … Continue reading
Posted in Determined, Good Service, Mission, Purpose, Quality Service, Sweat
3 Comments
Is your approach to quality on purpose?
Quality isn’t an accident. It’s a purpose. “Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.” William A. Foster (1917-1945) Tweet
Posted in Disney Institute, Quality Service
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You know what I’m sayin?
There have been times when we have opened our mouth to speak and, without thinking, uttered a word or two that needed to be reeled back in. Even though that bell can’t be unrung, hopefully we’ve been trained to perform … Continue reading
If pro is the opposite of con, is progress . . .
What needs to change? You have the right people in place. They are positive, energetic, and they operate in a safe manner. You’ve picked the right location for your business. Whether you are moving into a new neighborhood or revitalizing … Continue reading
Posted in Disney Institute, Process, Quality Service
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