Monthly Archives: June 2011

He’s less of a man

Posted on June 9, 2011 by David

This was at the end of the Make-a-Wish 5K in Marietta, Georgia, October 2010. If you’re a regular reader of “It’s All About The Customer” you’ll probably notice the guy on the right. Unless you’re a personal friend, you probably … Continue reading →

Posted in Challenge, Change, Choices, Determined, Encouragement, Focused, Hard Work, Inspiration, Motivation, Purpose | 6 Comments

Happy Birthday, Mr. Inspiration

Posted on June 8, 2011 by David

“It’s All About The Customer” is only 19 months old. This whole journey started many years ago. But the most recent leg of that journey has been greatly influenced by a man with a vision. But he’s not just any … Continue reading →

Posted in 5-a-day-blogger, Cast Member, Difference, Disney Institute, Disney's Approach to Leadership Excellence, Excellence, Fortune 100, Impactful, Infectious, Insane, Inspiration, Jeff Noel, Leadership, Milestones, Organization, Passion, Principles, Professional, Purpose, Relationship, Remarkable, Service, Sincerity, Thank you, Walt Disney World | 5 Comments

Inspiration – A day late

Posted on June 7, 2011 by David

Yesterday was June 6. D-Day. It was the 67th anniversary of the Allied Invasion of Normandy. An action which brought a much quicker end to the fighting in Europe during World War II. To know someone from this generation is … Continue reading →

Posted in Anniversary, Appreciate, Freedom, Future, Grateful, Inspiration, Preparedness | 2 Comments

Inspirational Leadership

Posted on June 6, 2011 by David

Following an epic family vacation to Walt Disney World, I wanted to learn all I could about the level of world class service offered at Disney. My search led me to a book “Creating Magic: 10 Common Sense Leadership Strategies … Continue reading →

Posted in Disney Institute, Leadership, Lee Cockerell | 4 Comments

Your momma raised you right

Posted on June 5, 2011 by David

It’s not the best picture. Trying to pay tribute to my mom. She was paid a compliment the other day by a total stranger 150 miles away. I was in a shopping center and noticed a woman struggling with a … Continue reading →

Posted in Inspiration, Learning, Mom | 4 Comments