Category Archives: Passion

What is your Everest?

Posted on April 21, 2011 by David

What is your Everest? “It’s All About The Customer” was started to help you (me) offer better service to your (my) customers. The goal was to offer a level of service that customers would go out of their way to … Continue reading →

Posted in allforthecustomer.com, Challenge, Dreams, Focus, Goals, Mount Everest, Passion, Vision | 6 Comments

No joking here, only winners

Posted on April 1, 2011 by David

The challenge for March was fun. It helped me be more focused. The constant writing has also helped drive blog visits up from 2000 visits in January to over 12000 visits by the end of March. I’m not here to … Continue reading →

Posted in allforthecustomer.com, Attitude, Business Growth, Determined, Encouragement, Hard Work, Love Your Job, Passion | 3 Comments

What time is the 3 o’clock parade?

Posted on January 31, 2011 by David

A favorite question often asked of Disney Cast Members. Sometimes you have to read between the lines to know what your guest is really seeking. That comes from knowing your guests, knowing your products and knowing how to answer answer … Continue reading →

Posted in Expert, Extra Mile, Knowledge, Passion, Sharing | 3 Comments

Good Service vs. Great Service

Posted on October 20, 2010 by David

The Disney Institute recently put out this request on Twitter and Facebook. “In a word or two, reply to tell us what you think distinguishes good service from great service.”Here are some of the responses received from around the world: Great … Continue reading →

Posted in Attention to Detail, Commitment, Disney Institute, Exceed Expectations, Facebook, Good Service, Great Service, Listen, Passion, Respond, Serve, Sincerity, Twitter | 2 Comments