Category Archives: Twitter

What are you afraid of?

Posted on November 15, 2010 by David

Social Media. Does it scare you? To some people, it’s like talking to them about Nuclear Armageddon. Between blogging, Facebook, Twitter, LinkedIn, etc., it is tough to be a successful business without embracing some form of social media. Some companies cite … Continue reading →

Posted in Facebook, Reaching Customers, ROI, Social Media, Twitter | 4 Comments

Good Service vs. Great Service

Posted on October 20, 2010 by David

The Disney Institute recently put out this request on Twitter and Facebook. “In a word or two, reply to tell us what you think distinguishes good service from great service.”Here are some of the responses received from around the world: Great … Continue reading →

Posted in Attention to Detail, Commitment, Disney Institute, Exceed Expectations, Facebook, Good Service, Great Service, Listen, Passion, Respond, Serve, Sincerity, Twitter | 2 Comments