Category Archives: Relationship

That’s not static you hear

Our relationships are not static. They will change over time as we learn more about the other person. In order to develop relationships, we need to know two things: 1. We need to know ourselves. 2. We need to know … Continue reading

Posted in Growth, Learning, Relationship, Team | 6 Comments

Conversation Conservative

Do you talk about conservation? In other words, are you having a conversation about conservation? Or are you doing something about it? On our recent trip to the Walt Disney World, we stayed at the beautiful Animal Kingdom Lodge. One … Continue reading

Posted in Animal Kingdom Lodge, Basics, Cast Member, Customer Service, Disney, Exceed Expectations, Guest, Impactful, Pin, Relationship, Service | 3 Comments

They are everywhere

We couldn’t get away from them. They were everywhere. They mobbed our tables. They took our samples. They asked questions. They thanked us. They are our new customers. Will all of them shop with us? No way. Were some of … Continue reading

Posted in Business Growth, Extra Mile, Growth, Marketing, Reaching Customers, Relationship | 4 Comments

David Balentine is . . . .

Facebook has made it popular to announce every detail of your life to the world. Not wanting to be left behind, I am here to announce that I am . . . . . . . . . . “in … Continue reading

Posted in Customers for Life, Facebook, Mark Sanborn, Relationship | Leave a comment

Social Media Experiment

The power of relationship If everything went as planned yesterday, then the above picture is of myself and Mark Sanborn, an international bestselling author and noted authority on leadership, team building, customer service and change. When I heard that Mark was … Continue reading

Posted in Business Growth, Customer Service, Customers for Life, Difference, Exceed Expectations, Innovation, Inspiration, Leadership, Mark Sanborn, Opportunity, Relationship, Social Media | 7 Comments