Category Archives: Customers for Life

Just a face in the crowd

Do your customers come with name badges? How do you recognize them? Better yet, do you call them by name? Or are they just another face in the crowd? Recognizing your customer’s name is just as important as them recognizing … Continue reading

Posted in Brand, Brand Loyalty, Customers for Life, Recognition | 1 Comment

The story is in the details

Look closely at something for long enough and you may see something you didn’t notice before. A good story-teller knows just how much detail to include. Some pieces are left to the imagination. Others take you on a specific journey. … Continue reading

Posted in Commitment, Common Sense, Customers for Life, Details, Extra Mile | 4 Comments

David Balentine is . . . .

Facebook has made it popular to announce every detail of your life to the world. Not wanting to be left behind, I am here to announce that I am . . . . . . . . . . “in … Continue reading

Posted in Customers for Life, Facebook, Mark Sanborn, Relationship | Comments Off on David Balentine is . . . .

Social Media Experiment

The power of relationship If everything went as planned yesterday, then the above picture is of myself and Mark Sanborn, an international bestselling author and noted authority on leadership, team building, customer service and change. When I heard that Mark was … Continue reading

Posted in Business Growth, Customer Service, Customers for Life, Difference, Exceed Expectations, Innovation, Inspiration, Leadership, Mark Sanborn, Opportunity, Relationship, Social Media | 7 Comments

Deep Impact

To say that Walt Disney (1901-1966) had a deep impact on the lives of millions of people around the world, that would be a true statement. It’s been almost 45 years since he passed on and yet the ideals, values … Continue reading

Posted in Customers for Life, Disney, Disney Institute, Dreams, Excellence, Impactful, Inspiration, Values, Vision, Walter Elias Disney | 2 Comments