Category Archives: Facebook

David Balentine is . . . .

Posted on July 2, 2011 by David

Facebook has made it popular to announce every detail of your life to the world. Not wanting to be left behind, I am here to announce that I am . . . . . . . . . . “in … Continue reading →

Posted in Customers for Life, Facebook, Mark Sanborn, Relationship | Comments Off on David Balentine is . . . .

What are you afraid of?

Posted on November 15, 2010 by David

Social Media. Does it scare you? To some people, it’s like talking to them about Nuclear Armageddon. Between blogging, Facebook, Twitter, LinkedIn, etc., it is tough to be a successful business without embracing some form of social media. Some companies cite … Continue reading →

Posted in Facebook, Reaching Customers, ROI, Social Media, Twitter | 4 Comments

Good Service vs. Great Service

Posted on October 20, 2010 by David

The Disney Institute recently put out this request on Twitter and Facebook. “In a word or two, reply to tell us what you think distinguishes good service from great service.”Here are some of the responses received from around the world: Great … Continue reading →

Posted in Attention to Detail, Commitment, Disney Institute, Exceed Expectations, Facebook, Good Service, Great Service, Listen, Passion, Respond, Serve, Sincerity, Twitter | 2 Comments