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Category Archives: Relationship
That’s not static you hear
Our relationships are not static. They will change over time as we learn more about the other person. In order to develop relationships, we need to know two things: 1. We need to know ourselves. 2. We need to know … Continue reading
Posted in Growth, Learning, Relationship, Team
6 Comments
Conversation Conservative
Do you talk about conservation? In other words, are you having a conversation about conservation? Or are you doing something about it? On our recent trip to the Walt Disney World, we stayed at the beautiful Animal Kingdom Lodge. One … Continue reading
Posted in Animal Kingdom Lodge, Basics, Cast Member, Customer Service, Disney, Exceed Expectations, Guest, Impactful, Pin, Relationship, Service
3 Comments
They are everywhere
We couldn’t get away from them. They were everywhere. They mobbed our tables. They took our samples. They asked questions. They thanked us. They are our new customers. Will all of them shop with us? No way. Were some of … Continue reading
Posted in Business Growth, Extra Mile, Growth, Marketing, Reaching Customers, Relationship
4 Comments
David Balentine is . . . .
Facebook has made it popular to announce every detail of your life to the world. Not wanting to be left behind, I am here to announce that I am . . . . . . . . . . “in … Continue reading
Posted in Customers for Life, Facebook, Mark Sanborn, Relationship
Comments Off on David Balentine is . . . .
Social Media Experiment
The power of relationship If everything went as planned yesterday, then the above picture is of myself and Mark Sanborn, an international bestselling author and noted authority on leadership, team building, customer service and change. When I heard that Mark was … Continue reading