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Category Archives: Customers for Life
Just a face in the crowd
Do your customers come with name badges? How do you recognize them? Better yet, do you call them by name? Or are they just another face in the crowd? Recognizing your customer’s name is just as important as them recognizing … Continue reading
Posted in Brand, Brand Loyalty, Customers for Life, Recognition
1 Comment
The story is in the details
Look closely at something for long enough and you may see something you didn’t notice before. A good story-teller knows just how much detail to include. Some pieces are left to the imagination. Others take you on a specific journey. … Continue reading
Posted in Commitment, Common Sense, Customers for Life, Details, Extra Mile
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David Balentine is . . . .
Facebook has made it popular to announce every detail of your life to the world. Not wanting to be left behind, I am here to announce that I am . . . . . . . . . . “in … Continue reading
Posted in Customers for Life, Facebook, Mark Sanborn, Relationship
Comments Off on David Balentine is . . . .
Social Media Experiment
The power of relationship If everything went as planned yesterday, then the above picture is of myself and Mark Sanborn, an international bestselling author and noted authority on leadership, team building, customer service and change. When I heard that Mark was … Continue reading
Deep Impact
To say that Walt Disney (1901-1966) had a deep impact on the lives of millions of people around the world, that would be a true statement. It’s been almost 45 years since he passed on and yet the ideals, values … Continue reading