Congratulations on Your New Job!

I would like to thank you for your years of service. I must inform you that your job is in a state of transformation.

I know this is not the best way to inform you of this. It is much better to do it in person rather than what seems to be an impersonal blog post. But this is a change you may or may not have seen coming.

First off, I wanted to congratulate you on your new job in marketing. I know this probably isn’t what you signed up for when you accepted your current position. But, due to many factors beyond your control, you are being reassigned. Why marketing? Don’t we already have a team in place that handles all of our marketing? Well, yes and no.

David Packard, co-founder of Hewlett-Packard, had this to say about marketing:

“Marketing is too important to be left to the marketing department.”

So, starting today, you are now part of the marketing team. You are the face, the personality, the front man (or woman). You inform, educate and cultivate your customer base. It’s not just a simple task of working a register or stocking shelves. When customers think of your operation, they often think of you.

Millions of dollars are spent every day on elaborate advertising in print, television ads and radio spots. Throw the internet into the mix and you have the potential for hundreds of millions of impressions a day for your product or service. But if the “face” your customers see is just like everyone else, then they will treat your product or service just like everything else they see. Soon, they will become blind to what you have to offer until they no longer know you are around.

Good luck in your new job!

This entry was posted in Customer Service, David Packard, Face, Job, Marketing. Bookmark the permalink.

3 Responses to Congratulations on Your New Job!

  1. jeff noel says:

    This may be my favorite post of all that you've you've written.

    Love it.

    Gotta go.

    Marketing meeting.

  2. jeff noel says:

    Hey David, I'm ready for another post. Feed me…please… 🙂

  3. David Balentine says:

    I hear you brother. And I just read your post on jeffnoel.org.

    Publishing shortly.

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