Monthly Archives: July 2014

EILNST

EILNST In that order the letters do not appear to spell anything. Rearrange them and you get the word LISTEN. An often underused talent, I believe we have two ears and only one mouth for a reason. “The word ‘listen’ … Continue reading

Posted in Listen, Simplicity | Leave a comment

What is my responsibility?

Leader. Manager. Front line team member. What is my responsibility? Everything. Customers, inventory, service. Integrity. You’re responsible even when the boss isn’t around. Don’t be fake. Be genuine. The imitators and hucksters will be weeded out.

Posted in Integrity, Responsibility | Leave a comment

The knack

There is a reason I kept a folder in my email inbox titled “stuff to keep”. It was a collection of things that I believed were important. Due to issues beyond my control we are changing our internet service provider … Continue reading

Posted in Leadership, Learning, Teaching | 9 Comments