Category Archives: All You Do Is for Them

Inspiration – The fruits of our labor

Posted on June 4, 2011 by David

The one in the middle isn’t ours. We’ll claim the other two on our income tax. Benjamin wants to be like me. I tell him to aim higher. Emily wants to be like her big brother. He gets annoyed. I … Continue reading →

Posted in All You Do Is for Them, Children, Inspiration | 11 Comments

You shouldn’t need approval

Posted on April 26, 2011 by David

“Let me check with my manager first.” “I’m not sure we can do that. Let me call and find out.” Words you never want to hear as a customer. You go into a retail store and you have a problem. … Continue reading →

Posted in All You Do Is for Them, Preparedness, Right, Training | 4 Comments

That dreaded word – A-U-D-I-T

Posted on September 20, 2010 by David

We were audited recently. No, not by the IRS. But our company contracts with another company to do surprise visits and evaluate our stores. They grade things like how well the store looks, displays that are correctly merchandised, wall sections … Continue reading →

Posted in All You Do Is for Them, Audit, Focus, Service | 3 Comments