Category Archives: Standards

Talent vs. Effort

My blog. My rules. I use this forum for my selfish purposes. I am grateful for those of you who stop by, take a look and leave a comment. I love you no less if you don’t comment. So I’m … Continue reading

Posted in Culture, Standards, Teaching, Training, Vision, Walt Disney | Leave a comment

Let’s be careful out there

Wow! I was going through my old posts and saw that this one was still labeled as “draft” and not published. Not to worry. I want to offer some of the lessons learned from the Disney Institute’s Quality Service program … Continue reading

Posted in Disney, Quality, Safety, Standards | 2 Comments