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Monthly Archives: April 2011
Wildfire – Are you the spark?
Every wildfire begins with a spark. It can be from a cigarette butt, a campfire or a lightning strike. It can come from the hand of an innocent camper, an arsonist or the hand of God. Whatever the source, the … Continue reading
Happy Birthday, Son!
Ben The day is not over. There is still time to say it once more. Even though I talk a lot about customers and good service, there’s always room for the important things. Happy Birthday Benjamin. Although we are … Continue reading
What is plan B?
Got a backup plan? Had a situation arise the other day when our primary system for ringing transactions went down and it was time to implement the backup. But we didn’t have all the tools ready to go and we … Continue reading
Posted in Organization, Planning
2 Comments
It was only $2.32
I’m married to a shopaholic. Rather, I’m married to a coupon-a-holic. If it’s not on sale or there isn’t a coupon attached to it, chances are it’s not going to be bought. If it is, there is grumbling. So when … Continue reading
Posted in Customer for Life, Wow
5 Comments
No joking here, only winners
The challenge for March was fun. It helped me be more focused. The constant writing has also helped drive blog visits up from 2000 visits in January to over 12000 visits by the end of March. I’m not here to … Continue reading
