Waste not

Posted on March 23, 2011 by David

“Fear nothing, but to waste the present moment.” Mark Sanborn

What have you wasted today? Was it a piece of paper? The rest of your lunch? Or a moment in time?

Waste not, want not. This saying has its roots in an earlier saying, “Willful waste makes woeful want.” I’m not the English major here so alliteration isn’t my style. And if you need to look up the definition for alliteration, please click here.

Never let a moment go by where you are not offering your best. You can’t afford to waste anything.

Day 23 – Waste not.

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Posted in 31 Day Challenge | 3 Comments

Your personal brand

Posted on March 22, 2011 by David

What do YOU stand for?

Not your company, or the product you sell or the service you offer. But you.

What is your personal brand? Your brand is defined by you. Your brand IS you.

But what does that mean? It means words like authentic, imperfect, courageous and irrational.

You could use words like imitate, copy-cat or cookie cutter. If this is the approach you take, it just needs to be one really big cookie for you to stand out with your personal brand.

Day 22 – Invest in your personal brand

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Posted in 31 Day Challenge, Brand, Uncategorized, You | 3 Comments

Do you need to be committed?

Posted on March 21, 2011 by David

And I’m not talking about a trip to the funny farm.

Do you take your commitments seriously?

If you don’t, why did you make them in the first place? “Well they sounded good at the time, but now that I realize how much work they require, forget it!” HUH?

Your inaction to your commitments undermine your ability to lead.

If you have a vision, you should be able to do the following:

  • Help communicate the vision
  • Lead by example
  • Be consistent
  • Allow for mistakes

Isn’t it funny that these four action steps can be applied to any area of your life?

Beat you to it, Patty. 🙂

Day 21 – Don’t be afraid to commit.

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Posted in 31 Day Challenge, Disney's Approach to Leadership Excellence | 5 Comments

The power of positive thinking . . . I think

Posted on March 20, 2011 by David

Day No. 20 into my challenge for March.

I was confident I would face the challenge head on and not waiver.

So far, so good.

Inspiration can come from many sources. Lately, it’s come from you, the reader. And for those who have taken time to comment or mention this blog on other blogs/forums/websites, you do not know the full impact of the good you have accomplished. I am blessed beyond measure.

If you discover the cure for cancer, or diabetes, or Chrohn’s disease, you wouldn’t keep it to yourself. Would you?

I’m not putting the message of “It’s All About The Customer” on the same level as curing a horrible disease.

All I ask is that you share the message, just as my friend shared his enthusiastic smile the other day.

Day 20 – Be a positive influence. Share the message.

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Posted in 31 Day Challenge, allforthecustomer.com, Cancer, Encouragement | 4 Comments

Have you tried speed servicing?

Posted on March 19, 2011 by David

First impressions

What if we adopted the idea of speed dating to the way we interact with our customers?

Gather a bunch of customers and a bunch of businesses together, give them 1 minute together and GO!

How much can your potential customers learn from you in a minute? What about in 30 seconds?

You’ll either make it or break it.

Day 19 – Speed servicing

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Posted in 31 Day Challenge | 3 Comments