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| Don’t let them leave empty handed. |
Do you let your customers leave empty handed?
To some merchants, it is a huge failure to see a customer walk out the door without making a purchase.
But there’s more you can give them.
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| “ME” out of business cards. |
What is your brand?
I don’t mean the company you work for. I mean you.
What do you stand for? Good service, honesty, quality?
I hope so.
Because qualities like good service, honesty and quality can be infectious. They can spread to others in your organization. Which will spread your organization.
Which helps build you and your brand.
Random fact: I can recite the last names of my 7th-grade homeroom class alphabetically, on-demand.
TweetCelebrating another milestone.
One year ago today, I made my first post. In the beginning, I wasn’t looking this far down the road. I know. That was a little short-sighted on my part.
A lot has transpired in the last 365 days.
Thanks for coming along for the ride.
Can’t wait to see what the next year holds.
Thank you everyone for reading, contributing, and inspiring.
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I believe we all can agree that one of the keys to a successful business is having great customer service. Many articles have been written about WHY you should offer great service; increased ROI, more business, happier customers, better goodwill, etc.
Some tips on the how:
How do you know you are reaching the right audience?
Take a look at the cover of a magazine we received recently.
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| Save, Drop, Beat, Make – They got ’em all! |
Make more money.
They hit all segments.
Are you hitting your segments? What about your segment? Would you know either way? Do you even know what your target audience is? Do you know how to find them?
First off, start by making yourself accessible. Whether you are a manager, business owner, or CEO, if your customers and your employees know the door is open, they will find you.
