Resolutions = change

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In order for resolutions to work there has to be a change.

And bringing a resolution to its completion requires a change.

A farmer plants a seed, nurtures it with water, sunshine and occasionally provides food for it in order for it to change. We must also do that for our dreams.

Every day requires action to help us meet our goals, our dreams, our resolutions. This gives them life and gets them off the paper.

Reckon you’ll grow this year?

Posted in Dreams, Focus, Goals, Resolution | Comments Off on Resolutions = change

Go ahead and make your resolutions

Work more and better

Everyone else (mostly) is doing it.

The picture above is credited to a writing of Woody Guthrie. Mr. Guthrie was a singer-songwriter and folk musician. He also teamed up with some of the greats in the rock and roll industry; among others, Bob Dylan, Bruce Springsteen, and Pete Seeger have been influenced by Guthrie’s work.

I like #1.

Happy New Year!

 

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A new normal

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I believe in a new normal.

While commenting on a friend’s blog I realized that we are part of a tribe that no longer accepts the current status quo as the norm.

The belief that we all can do better, help others become better and really make a difference in the lives we touch is not some utopia that exists in a far away land.

And we want you to not only believe it. We want you to live it.

So today, as you go through the motions, do it with a purpose. Serve your customer better. Love your neighbor more. Smile a smile so big that everyone asks what is making you so happy.

Establish a new normal.

Posted in Attitude, Challenge, Difference, Great Service, Impactful, Incredibly different, Jeff Noel, Noticeable, Passion | Tagged , , | 3 Comments

Improve or else

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Hopefully you can see the rainbow. A symbol of hope.

Praying for a better day today. I’m not saying yesterday was bad. Okay, I’ll admit it wasn’t good. But I have to be better today. My customers need me to be at the top of my game. It’s the least I can do for them.

Or is it? I could do nothing. I could just sit for four hours and collect a check.

But that goes against my duty. It shows despair rather than hope. And I firmly believe that God has placed within us a sense of hope.

That’s why we have to give our best each day. We have to find ways to improve on the job we did yesterday. We have to grow. Or else we shrink and die.

So, yes. Resolve to improve today! Who is with me?

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Survey says . . .

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And the survey says . . . ?

Went shopping briefly the other afternoon at a major retailer. The sales associate walked me to a different register than would normally be used. After struggling with the debit pin pad for about 8-10 attempts, we finally got it to work and I was able to leave.

Before I walked away, the associate printed my receipt and a follow up receipt with a link to an online survey. She circled the web address, store number, and wrote a 10 on the paper. She asked that I award her a 10 for the level of service I received.

Excuse me? The survey will ask me a question regarding my shopping experience and I will provide my feedback. And it probably won’t be a 10. Otherwise, why try to solicit MY opinion?

Sales associates, managers, cast members – do not deliver a 10 level of service. Deliver a 15 and you’ll be rewarded with a 10 every time. And you won’t have to beg for it.

Posted in Uncategorized | 4 Comments