They had my back

Posted on October 17, 2011 by David

Glad they "rose" to the occasion.

Dinner reservations? Check

Babysitter coordinated? Check

Flowers? Oops . . .

That’s okay. The restaurant had my back. It’s the level of service they are known for. Yeah, the food is mighty awesome too.

But our server (Steven was great!), the setting (8th floor with a view of downtown),  and their attention to details (processes) had everything covered.

This may not mean a lot to you. If you’d like to learn more about it, I suggest checking out this link. And no, I don’t work for them. It’s just something I believe is a great asset to any business.

PS. Happy Birthday, Jeannie. And a special thank you to N & P!

This entry was posted in Attention to Detail, Cast Member, Customer Service, Disney Institute, Process, Quality Service, Setting, Word of Mouth. Bookmark the permalink.

2 Responses to They had my back

  1. Jeff Noel says:
    October 17, 2011 at 5:40 am

    Hard to believe a man could forget flowers. Wait, no it’s not. I know, I r one of you. Sounds like a great night. Way to go. PS. thanks for the plug.

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