Author Archives: David

What is your quest?

Posted on April 16, 2012 by David

How many of you are thinking of Monty Python right now? Minor geek check there. But, seriously, where are you headed? Do you have a goal in mind or are you wandering aimlessly? If you are a leader (the “if” … Continue reading →

Posted in Business Growth, Career, Communicate, Disney Institute, Disney's Approach to Leadership Excellence, Following, Growth, Jeff Noel, Leadership, Vision | 4 Comments

“Hang on to them hats and glasses folks . . .”

Posted on April 15, 2012 by David

Nobody said the road to success would be easy. You’ve already probably experienced disappointment along your journey. Unless it’s a deadly path you’re on, don’t quit. Quitting is synonymous with dying. Think of the lesson you’re teaching by quitting. Enjoy … Continue reading →

Posted in Disappointment, Encouragement, Resolve | Comments Off on “Hang on to them hats and glasses folks . . .”

How do you lead?

Posted on April 14, 2012 by David

By example or by force? Here’s what I want you to do or here’s how to do it? Leadership isn’t always about getting things done. Give your people the tools they need to succeed. Need more leadership advice? Please go … Continue reading →

Posted in Disney Institute, Disney's Approach to Leadership Excellence, Leadership, Lee Cockerell, Success | 2 Comments

Get out of your way

Posted on April 13, 2012 by David

What’s stopping you from being the success you know you can achieve? Got a mirror? We’re all afraid of making mistakes. The fear of being wrong shouldn’t stop us from doing what is right. When I was a freshman in … Continue reading →

Posted in Failure, Future, Growth, Mistake | Comments Off on Get out of your way

Succinct

Posted on April 12, 2012 by David

Check your mission statement, your employee handbook, your own vernacular. Are you using large, copious, voluminous words to make your point? Chances are they also make it into your vocabulary when talking with your customers. Keep it simple. And make … Continue reading →

Posted in Basics, Communicate, Guestology, Reaching Customers, Simplicity | 3 Comments