Author Archives: David

Take it down a notch

Assuming the posture of your customer can be a big step in helping them feel comfortable to approach you. Taking on their tone of voice when they come in with a quiet question can make them feel at ease with … Continue reading

Posted in Attention, Customer Centric | Comments Off on Take it down a notch

And it grew

Pictures are an easy way to measure growth. So what’s stopping you from taking the first step? It’s NEVER too late to start, unless you’re dead. Then you wouldn’t be reading this, would you? Tweet

Posted in Business Growth, Change, Growth | Comments Off on And it grew

Relax – Just say no

Deadlines. Special requests. Account payables. Favors. It can be overwhelming at times. And you still have customers to take care of. You do know it’s okay to say no, right? Prioritizing requests and organizing your regular duties may mean you have … Continue reading

Posted in Communicate, Maturity, Organization, Overwhelming, Responsibility | 4 Comments

The goal of all goals

In setting goals, what would you do if you had the opportunity to set the goal of a lifetime? You only have one shot at getting it right. What do you think it should be? Should it be a goal … Continue reading

Posted in Answers, Direction, Goals, Passion, Question, Success, Values, Vision | 3 Comments

What do you do with a 9-pound lemon?

You make a whole bunch of lemonade. When situations arise, when life throws you a curve, when you don’t get your way . . . it might be time to re-evaluate your goals. Maybe your goal was too low. Maybe … Continue reading

Posted in Attitude, Business Growth, Direction, Goals, Growth, Leadership, Progress, Vision | Comments Off on What do you do with a 9-pound lemon?