Author Archives: David

You shouldn’t need approval

Posted on April 26, 2011 by David

“Let me check with my manager first.” “I’m not sure we can do that. Let me call and find out.” Words you never want to hear as a customer. You go into a retail store and you have a problem. … Continue reading →

Posted in All You Do Is for Them, Preparedness, Right, Training | 4 Comments

Mountains and valleys

Posted on April 25, 2011 by David

Today is Monday. For most of us, it’s the start of the work week. For some, it will be an up day. For others, it’s a downer. Following yesterday’s post, do you love what you do? Overheard at a wedding … Continue reading →

Posted in Appreciate, Outlook, Passion, Positive, Thankful | 4 Comments

Do what you love

Posted on April 24, 2011 by David

Oh the irony. You have a day job. It’s quite taxing. So what do you do? You start a side business. Because you love it. Was blessed to attend a wedding last night of a good friend and his new … Continue reading →

Posted in Business, Love Your Job | 2 Comments

“Paging Mr. Morrow, Mr. Tom Morrow”

Posted on April 23, 2011 by David

This is post #200 for “It’s All About The Customer” and I couldn’t be more excited. When this blog started, I admit I wasn’t looking this far ahead. It was about today and not tomorrow. Well, tomorrow is here. Let’s … Continue reading →

Posted in Milestones, Motivation, Mount Everest, Progress, Purpose, Vision | 10 Comments

They even had a flower

Posted on April 22, 2011 by David

They even had a flower . . . There are some companies who get it when it comes to customer service. And by get it, I mean they include the little things that most other companies choose to ignore. Flowers … Continue reading →

Posted in allforthecustomer.com, Attention to Detail, Exceed Expectations, It's All About the Customer | 6 Comments