Category Archives: Leadership

Correction

Posted on March 3, 2011 by David

“Correction does much, but encouragement does more.” Goethe As an experiment, I’ve changed my approach to communicating with my team at work. Why I have waited this long is a mystery. I guess part of it is the anticipation of … Continue reading →

Posted in 31 Day Challenge, Answers, Bottom Line, Disney Institute, Front Line, Goals, Leadership, Learning, Manager, Retention, Talents, Teamwork, Training | 5 Comments

If you are a leader, who’s following?

Posted on February 22, 2011 by David

When this blog first started, it was just one of millions of blogs in cyberspace. After returning from a Disney Institute course on Leadership Excellence, I had a story to tell. Yes, David Balentine had a story that he wanted … Continue reading →

Posted in allforthecustomer.com, Audience, Customer Service, Disney Institute, Following, Leadership, Sharing, Social Media | 5 Comments

Overwhelmed

Posted on February 18, 2011 by David

Have you ever had a time in your life where a lot of things are clicking together all at once? And this is in a good way. Negatives have been turned into positives. We were supposed to have a break … Continue reading →

Posted in 5-a-day-blogger, allforthecustomer.com, Career, Common Sense, Disney Institute, Dreams, Encouragement, Hard Work, Jeff Noel, Leadership, Organization, Overwhelming, Preparedness, Priority | 4 Comments

Everybody suits up

Posted on January 23, 2011 by David

Pick your analogy. Football players on the same team wear the same uniform. Most fast food chains have the same uniform. If you are a seasoned veteran of Disney theme parks, I bet you can match the uniform with the … Continue reading →

Posted in Customer Service, Leadership, Purpose | 4 Comments

Have you laid a cornerstone?

Posted on January 15, 2011 by David

Just because you’re not a builder or an architect doesn’t mean you’re not involved in laying a cornerstone. The practice of laying a cornerstone was to provide a point of reference for which all other stones would be based. From … Continue reading →

Posted in Foundation, Leadership, Purpose | 4 Comments