“Yep. That’s what it’s all about.”

Posted on February 6, 2012 by David

Do you know what it's about?

Robert Sherman, one half of the Sherman Brothers duo most famous for writing songs from Mary Poppins, The Many Adventures of Winnie the Pooh and the theme song for “it’s a small world (after all), recalled the following about Walt Disney:

“On Fridays, after work, [Walt Disney would] often invite us into his office and we’d talk about things that were going on at the Studio. After a while, he’d wander to the north window, look out into the distance and just say, ‘Play it.’ And Dick would wander over to the piano and play ‘Feed the Birds’ for him. One time just as Dick was almost finished, under his breath, I heard Walt say, ‘Yep. That’s what it’s all about.'” (quote from Wikipedia)

I believe music has a profound affect on our lives. We may not always be able to express ourselves in words. But put those words to music and something special happens. “Feed the Birds” was supposedly Walt’s favorite song. It is the first major song in a Disney film that spoke on the merits of charity. “Tuppence (two pence) a bag” was all that was asked of passers-by to help feed birds.

Charity begins with us. We give not out of our abundance, but out of our heart. Yep. That’s what it’s all about.

Have a great week!

Posted in Basics, Blessings, Charity, Compassion, Difference, Extra Mile, Impactful, Walt Disney | 6 Comments

Auditions now being held

Posted on February 5, 2012 by David

Now auditioning for the part of Goofy. My grandmother and me - 1970's.

Inject a little humor into life.

Know when to be serious.

Know when to make someone’s day because you made them smile or laugh.

Go.

Posted in Laughter, Smile | 5 Comments

So much time and so little to do

Posted on February 4, 2012 by David

So much time . . . so many snow angels to make.

“Wait a minute. Strike that. Reverse it.”

It’s usually the other way around. Lots to do and little time to get it done. Why?

Is it that we fill our lives so full of busy work that the meaningful stuff gets pushed to the side? Instead of finishing a task, are you on the phone or the computer giving the impression that you are furiously working to get something done?

Successful people set big goals on purpose because it stretches them and helps them grow. They do not fill their days with busy work. They fill their days with work that matters.

They do this so they can say they have so much time and so little to do.

Posted in Business Growth, Determined, Dreams, Goals, Hard Work, Meaningful, Purpose | 4 Comments

Are you ready to die?

Posted on February 3, 2012 by David

All of this grew from a swamp.

David. Really? Are we getting that deep on a blog about customer service?

Yep. Get ready. It’s going to get a little cerebral today.

Whether you are a budding entrepreneur out or you’ve been in business for 20 years, you started somewhere. That start may have been from a seed. Do you know what happens to a seed when it’s planted?

It dies. And then it transforms into something greater than it could imagine.

So, in order to be great, are you ready to die?

Posted in Beginning, Business Growth, Change, Dreams, Growth | 3 Comments

The story is in the details

Posted on February 2, 2012 by David

To some it's an earring. To others it tells a tale.

Look closely at something for long enough and you may see something you didn’t notice before.

A good story-teller knows just how much detail to include. Some pieces are left to the imagination. Others take you on a specific journey.

Neglecting the details may make your story incomplete. By responding to your customers’ needs, you won’t leave them hanging.

Posted in Commitment, Common Sense, Customers for Life, Details, Extra Mile | 4 Comments