Category Archives: Inspiration

You think you’ve got problems?

Are you a runner? Do you have a job that requires working on your feet? Ever wanted to stick your toes in the water to test the temperature? Try this one on . . . You’re born missing bones in … Continue reading

Posted in Inspiration, Rajesh Durbal | 12 Comments

Social Media Experiment

The power of relationship If everything went as planned yesterday, then the above picture is of myself and Mark Sanborn, an international bestselling author and noted authority on leadership, team building, customer service and change. When I heard that Mark was … Continue reading

Posted in Business Growth, Customer Service, Customers for Life, Difference, Exceed Expectations, Innovation, Inspiration, Leadership, Mark Sanborn, Opportunity, Relationship, Social Media | 7 Comments

Just an old sweet song

I had just moved to Atlanta in May of 1984. Having worked at Six Flags during the Summer of 1983, it was a natural fit to work there again following the permanent move. One Saturday evening in early June, I … Continue reading

Posted in Appreciate, Back In The Day, Competition, Effort, Encouragement, Excellence, Inspiration, Leadership, Team, Vision | 5 Comments

Inspiration is sweet and lovely

Sometime in the 1976-77 school year, I was introduced to the sound of barbershop harmony. In part, it is a melody line surrounded by three harmony parts – tenor, baritone and bass. Having been raised on acapella singing, this was … Continue reading

Posted in Back In The Day, Beginning, Following, Inspiration, Leadership | 4 Comments

He’s less of a man

This was at the end of the Make-a-Wish 5K in Marietta, Georgia, October 2010. If you’re a regular reader of “It’s All About The Customer” you’ll probably notice the guy on the right. Unless you’re a personal friend, you probably … Continue reading

Posted in Challenge, Change, Choices, Determined, Encouragement, Focused, Hard Work, Inspiration, Motivation, Purpose | 6 Comments